Let’s Turn Valentine’s Day on its Head!
I get it, Valentine’s Day is traditionally about “significant others”—which is a wonderful thing to celebrate. But I’d like to take the liberty to broaden and twist it a bit. 🙂 So, after a quick exercise in “what do YOU love?” we came up with the… Top 20 Things We LOVE! We love to laugh […]
February Feature: Speakers Who Build Incredible Teams – Robyn Benincasa

One of our most requested keynote topics in 2016 most requested keynote topics in 2016 was Teamwork/Teambuilding. And we are hearing this theme over and over and over as we talk to clients about their 2017 events. Is it any surprise within the diverse and ever changing world of a franchise system?!? When talking teams, we […]
Greg Nathan: Would You Like A Portrait With That? – Greg’s Healthy Franchise Relationships 2-Minute Tip

I absolutely loved this story of service excellence which Greg passed on recently and wanted to do the same… “We all love an interesting customer service story, so I’m going to share two contrasting experiences from similar businesses. The lessons are compelling. But first, some good news. Last week The Franchise Relationships Institute was awarded […]
Vince Poscente: Accelerate Past Obstacles!

Accelerate Toward Big Goals with…Alignment. Agility. Efficiency. Vince Poscente was a recreational skier who rose to the ranks of an Olympic skier in just four short years. Next goal? Win the gold—but it didn’t happen. Things got in the way, but not in the way of him becoming successful. Vince had to bounce back and […]
Cheryl Cran – When Will The Disruptions & Change Stop!?!?!

We’ve likely all figured this out (and yet still yearn for constancy), but yep…in the future of work, the pace of ongoing disruption and change will not stop. Cheryl Cran believes the key is how we reorganize ourselves individually in order to be leaders that inspire others to “go with” the disruptions. Adapt and be […]
Are You Mindful or Mind-Full? – Greg’s Healthy Franchise Relationships 2-Minute Tip

Are You Mindful or Mind-Full? I love this topic and Greg does a wonderful job both illustrating the difference (because sometimes we struggle to see it in ourselves) and providing tips to expand mindfulness each day. Read on… “I recently sat in a workshop on Mindfulness led by a psychology colleague. Later, while chatting about […]
Evan Hackel: Building Teams, Energy, Excitement & Collaboration!

“What would happen to your franchise business if you could get everyone in the system engaged, involved and open to growth and change?” Evan Hackel is founder of Ingage Consulting, which focuses on franchisee performance by improving franchise system relationships. He is a talented, engaging and dynamic, expert facilitator who pulls the collective knowledge from […]
Please Make a Note of This! – Greg’s Healthy Franchise Relationships 2-Minute Tip

Are you the smartest person in the room? Greg Nathan talks about the benefits of taking notes and ends with an interesting tip related to important franchisee discussions. Read on… “I was meeting with a senior executive who said he wanted to learn about franchising best practice. Although he was polite and asked some good […]
Mike Abrashoff: Leadership Matters & Culture is Everything

From the lowest ranked performance to the shining star. Would you love to see turn around like that for some of your franchisees? How could that sort of transformation impact your franchise system? Mike Abrashoff took command of the USS Benfold, while morale was low, turnover was high and performance ranked at the bottom of the […]
Gerry O’Brion: Your Brand Comes Alive on the Frontline!

Gerry O’Brion, founder of What Big Brands Know®, says… “A franchise’s branding comes from corporate, but your brand is built mostly when front line employees talk to your customers. The frontline is where your brand comes to life for the people that give you money…the ones that ultimately, grow your brand.” When Gerry is booked for an […]