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In Greg Nathan's Franchise Relations Tip #19 Greg talks about the difference between proactive planners and opportunistic planners and the effect each management style has on those they work [...]

In Greg Nathan’s Franchise Relations Tip #18 Greg talks about how to build your franchise relationship bank account by understanding the seldom discussed 'psychological contract' [...]

Greg Nathan's Tip #17 is a great reminder for all of us to stay focused on the positive - a great tool for both franchisees and franchisors! In this Tip, Greg shares a personal anecdote and [...]

Greg Nathan gives you the coach's secret weapon on how to influence others without talking. Chances are at some point you have had the urge to tell someone what they should do . Maybe you [...]

urticaria treatment h2>How to Achieve Excellence This is a big year for the Franchise Relationships Institute. We turn 21 years old! So before sharing my next tip I want to […]

Are You Letting Down Your Brand? My last tip (#13) discussed the interdependence of franchisors and franchisees around the use of the franchise brand, and how the actions of any […]

What Are People Saying About You? Ever wondered what people say about you when your name comes up in conversation? This is your personal “brand” and what people say will […]

The 4 Franchisee Motivators The new VP of Operations walked confidently onto the stage. He had spent weeks developing a new finance tool that would enable franchisees to benchmark themselves […]

Beware – Consultation is Not Consensus A franchisor VP of Marketing recently shared this story with me. It's a great reminder not to assume your franchisees share the same perspective [...]

How to Uncover What Makes Franchisees Tick You have probably played a game called “Who Am I?” where you had to guess the identity of the person playing “It”. A […]