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With a career in franchise development that spans 30 years, Kevin Brown’s ‘Heroes’ message hits home big time with franchisors that are looking for a leadership, customer service, employee [...]

I get it, Valentine’s Day is traditionally about “significant others”—which is a wonderful thing to celebrate. But I’d like to take the liberty to broaden and twist it a bit. […]

Michelle Ray has recently come onto our radar through a valued client with exceptional standards—and we are beyond thrilled to present her to you, our franchise friends. “Great companies are […]

“It’s getting harder and harder to connect with others.There are so many barriers to connection. Technology is our friend, but also our enemy as we have more and more ways […]

“Organizations that have a declarative noble purpose, that make improving the lives of their customers the centerpiece of their strategies, out-perform organizations that have a profit focused [...]

In this new world of work, how does wisdom, knowledge and perspective fuse with a fresh, tech-savvy view for maximum impact?Because, let’s face it, youth influence trends and then they spread. [...]

Gerry O’Brion, founder of What Big Brands Know®, says…  “A franchise’s branding comes from corporate, but your brand is built mostly when front line employees talk to your customers. The [...]

From tactical advice to situational awareness. Greg Nathan shares fantastic insights from franchise industry leaders. Read on… “Over the past two weeks I’ve had the privilege of spending time [...]

This month we’ll be featuring speakers that have been, or are franchisees. Here at SPEAK! , every speaker we present to our franchisors, must first be franchise savvy—it’s a core [...]

If you heard a fellow franchisor say the following about their convention keynote speaker, would it pique your interest? First standing ovation ever. Highly personalized content. Authentic! Hugs, [...]