Colette Carlson: The Transformation of Connection

New to our official roster (but she’s worked with one of our favorite franchise clients, garnering wildly wonderful reviews), Colette Carlson is the Connection Catalyst! We all know relationships are critical, throughout the franchise system—within the franchisor team, franchisor/franchisee, field staff/franchisee, franchisee/employee, employee/customer. Colette says… “Many Communicate. Few Connect.” In a recent article entitled, The […]
Greg’s Healthy Franchise Relationships 2-Minute Tip: Facing Your Franchisee Dragons!

I have to admit, this title grabbed me and I’m thinking it might grab you as well. Read on… “I’m just back from the IFA Convention in Las Vegas where I gave a talk on how to increase franchisee engagement in group meetings and conferences. In this Tip I’m going to share the most important […]
Franchise Execs Delivering Presentations That ROCK Their Franchise Conventions!

Being in the business of speaking, I KNOW the incredible value of delivering targeted content that ROCKS an audience. And at franchise conventions, in addition to outside, professional speakers (and sometimes in lieu of), franchise execs are front and center, on stage presenting to their franchise teams. The opportunity is great, the stakes are high […]
Let’s Turn Valentine’s Day on its Head!
I get it, Valentine’s Day is traditionally about “significant others”—which is a wonderful thing to celebrate. But I’d like to take the liberty to broaden and twist it a bit. 🙂 So, after a quick exercise in “what do YOU love?” we came up with the… Top 20 Things We LOVE! We love to laugh […]
February Feature: Speakers Who Build Incredible Teams – Robyn Benincasa

One of our most requested keynote topics in 2016 most requested keynote topics in 2016 was Teamwork/Teambuilding. And we are hearing this theme over and over and over as we talk to clients about their 2017 events. Is it any surprise within the diverse and ever changing world of a franchise system?!? When talking teams, we […]
Greg Nathan: Would You Like A Portrait With That? – Greg’s Healthy Franchise Relationships 2-Minute Tip

I absolutely loved this story of service excellence which Greg passed on recently and wanted to do the same… “We all love an interesting customer service story, so I’m going to share two contrasting experiences from similar businesses. The lessons are compelling. But first, some good news. Last week The Franchise Relationships Institute was awarded […]
Vince Poscente: Accelerate Past Obstacles!

Accelerate Toward Big Goals with…Alignment. Agility. Efficiency. Vince Poscente was a recreational skier who rose to the ranks of an Olympic skier in just four short years. Next goal? Win the gold—but it didn’t happen. Things got in the way, but not in the way of him becoming successful. Vince had to bounce back and […]
Making Your Board Effective – Greg’s Healthy Franchise Relationships 2-Minute Tip

This seemed like a particularly valuable and tactical tip from Greg, so I wanted to pass it on… “Yesterday at Natadola Beach in Fiji I ticked an item off my bucket list. I wobbled my way to shore riding a wave. Yes it was on one of those longboards from the ’60s and it was […]
Cheryl Cran – When Will The Disruptions & Change Stop!?!?!

We’ve likely all figured this out (and yet still yearn for constancy), but yep…in the future of work, the pace of ongoing disruption and change will not stop. Cheryl Cran believes the key is how we reorganize ourselves individually in order to be leaders that inspire others to “go with” the disruptions. Adapt and be […]
Evan Hackel: Building Teams, Energy, Excitement & Collaboration!

“What would happen to your franchise business if you could get everyone in the system engaged, involved and open to growth and change?” Evan Hackel is founder of Ingage Consulting, which focuses on franchisee performance by improving franchise system relationships. He is a talented, engaging and dynamic, expert facilitator who pulls the collective knowledge from […]