Chicago, IL
$15,000.00 - $35,000.00
Peppermint ice cream
Meet Dan Gingiss: The Franchise Customer Experience Expert
Dan Gingiss is a dynamic keynote speaker who helps franchises create remarkable customer experiences that drive loyalty, referrals, and revenue. With 20 years of leadership experience at brands like
McDonald’s, Discover, and Humana, Dan has seen firsthand how customer experience sets businesses apart. He’s also no stranger to franchising—he led global social media at McDonald’s, worked for Domino’s Pizza and Gingiss Formalwear as a young man, and grew up with franchising in his blood—his father was a Past President of the International Franchise Association.
As the author of The Experience Maker and a former host of the award-winning Experience This! podcast, Dan delivers high-energy, actionable insights tailored for franchise owners, operators, and employees. Whether you run a single location or a multi-unit empire, Dan’s strategies will help you stand out in a crowded marketplace. Get ready to transform your franchise’s customer experience into its biggest competitive advantage!
FRIENDLY ALERT!
A speaker Bio is NOT a speaker INTRO! :) Once you book your perfect speaker, you will be provided a short sharp and compelling SPEAKER INTRO to use when bringing your speaker on stage!
Franchise owners and operators succeed when they create remarkable customer experiences that drive loyalty, repeat business, and referrals. In this engaging keynote, Dan Gingiss shares practical strategies to differentiate your brand and turn customers into your best marketers.
AI is transforming the franchise industry, enabling hyper-personalization, predictive analytics, and next-generation customer service. In this engaging keynote, Dan Gingiss showcases real-world applications of AI that help franchises stand out, enhance customer loyalty, and drive long-term success.
In a successful franchise, customer experience isn’t just the job of front-line staff
—it’s everyone’s responsibility. In this insightful keynote, Dan Gingiss reveals how every role, from marketing to operations, can contribute to delivering remarkable experiences that drive customer loyalty and business growth.
Disclaimer: Franchise Speakers is not liable for any errors, omissions, or outdated information on this website. The content on this site is provided by the speakers, who are responsible for ensuring the accuracy and legality of any copyright-related information, including any necessary licensing fees. Franchise Speakers has been granted permission to post the speakers’ biographies, topics, photos, and videos with the understanding that all materials are legally owned by the speakers themselves.
