Houstan, texas
$17500.00-$25,000.00
Indian Cuisine
Arjun Sen is a Brand Zen® with 30+ years of global corporate leadership experience and a relentless drive to help franchise organizations win big. His unique ability to pause, reflect, and see beyond the obvious has made him a trusted advisor to brands worldwide. Blaine Hurst, former President and CEO of Panera Bread, calls him “One of the most ‘Business-Intelligent’ minds in the business today.”
Arjun’s corporate journey includes senior leadership roles at Jillian’s, Boston Market, and Pizza Hut. He was a founding member of Einstein Bros. Bagels, and as VP of Marketing and Operations at Papa John’s International, he helped drive four years of record growth while pioneering the brand’s groundbreaking online ordering system, now generating over $1 billion in annual revenue.
As CEO of ZenMango, Arjun has worked with restaurant, service, retail, technology, education, nonprofit, and sports brands, helping them find their one-of-one advantage. He believes that before customers see a brand as one-of-one, the brand itself must think, act, and believe it is one-of-one. His process starts with a pause—understanding the deepest needs of customers—then builds leadership mindsets, breakthrough marketing strategies, and powerful brand storytelling to drive exponential growth.
Arjun’s philosophy is simple: “We are all in the Feeling Business®.” He helps brands answer the most crucial question in their customers’ minds:
“What is the one reason we are one-of-one, and why do you need only us?”
Arjun Sen is more than a business leader—he is a Brand Zen® with 30+ years of global corporate leadership experience and a relentless drive to help organizations win big. His unique ability to pause, reflect, and see beyond the obvious has made him a trusted advisor to brands worldwide. Blaine Hurst, former President and CEO of Panera Bread, calls him “One of the most ‘Business-Intelligent’ minds in the business today.”
Arjun’s corporate journey includes senior leadership roles at Jillian’s, Boston Market, and Pizza Hut. He was a founding member of Einstein Bros. Bagels, and as VP of Marketing and Operations at Papa John’s International, his team helped drive four years of record growth while pioneering the brand’s groundbreaking online ordering system, now generating over $1 billion in annual revenue.
As CEO of ZenMango, Arjun has worked with restaurant, service, retail, technology, education, nonprofit, and sports brands, helping them find their one-of-one advantage and has impacted companies like AliveCor, America’s Road Home, Aspen Academy, Celsior Technologies, Coca-Cola, DaVita, DISH Network, Floyd’s Barbershop, McDonald’s Chili’s, Tiger Woods Inc., Walgreens, and Win This Fight Foundation.
He believes that before customers see a brand as one-ofone, the brand itself must think, act, and believe it is one-of-one. His process starts with a pause—understanding customers’ deepest needs—then builds leadership mindsets, breakthrough marketing strategies, and powerful brand storytelling to drive exponential growth.
Arjun’s philosophy is simple: “We are all in the Feeling Business®.” He helps brands answer the most crucial question in their customers’ minds: “What is the one reason we are one-of-one, and why do you need only us?” Arjun’s journey is not just about business success—it is about the power of never giving up. For over 20 years, he has fought multiple battles with cancer, turning every challenge into an opportunity to evolve.
His “Unquitter” mindset has defined his life, both personally and professionally. At the peak of his career, adversity struck. His world shifted, and obstacles piled up. Giving up seemed inevitable—until unexpected “sherpas” appeared, guiding him toward new milestones.
He discovered that marketing—his career passion—became his greatest superpower, helping him “market” himself to doctors to become the #1 patient in the fight for his own life.
His story of resilience and unwavering determination inspired the global blockbuster movie, I WANT TO TALK (2024). Arjun’s thought-provoking keynotes challenge organizations to redefine their brand identity, think bigger, and act bolder.
His storytelling, real-world case studies, and actionable insights inspire audiences to break free from industry norms and claim category leadership. Above all, Arjun is a father first—a role that has taught him the power of being present in life and business.
His ability to pause, reflect, and transform obstacles into opportunities makes him one of the most sought-after voices in branding, leadership, and resilience. A true Unquitter, Arjun Sen is the speaker who will transform the way you think about business—and life.
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This customer experience keynote is based on Arjun’s best-selling books, Customer Karma® and Wow 1 More®.
It is perfect for those in the corporate and franchise world who want to press the reset button and elevate their customer-first mindset and strategy.
Arjun’s message that “The worst of challenges can impact my body but never my mind” will move you and every audience member. The three questions are:
This business leadership keynote is based on Arjun’s experience working with top brands and leaders around the world. He shares stories of how to put brands on the path to WIN BIG. It is perfect for businesses ready to take the next big step and accelerate their journey.
“Drawing on a remarkable record of success, Arjun Sen presents innovative and tested business and marketing strategies that company leaders can quickly implement during difficult economic times. He delivers much needed and actionable insights while entertaining audiences with his creative imagination and wry humor. This perceptive presentation is mission-critical business education at its best.”
President, Brent Green & Associates, Inc. & Author, Marketing to Leading-Edge Baby Boomers
“Arjun Sen has a refreshing and unique perspective on the customer journey. Every insight is an A-HA moment for all levels of marketing professionals. His presentations are thought-provoking but delivered in a folksy way that makes them digestible and, moreover, actionable. Having Arjun present will always deliver excellent karma.”
Chief Marketing Officer at East Coast Wings Corporation
“Arjun’s message was intelligent, entertaining and MOST importantly actionable. Not only did he receive the highest of markings from an incredibly tough crowd; several of them have subsequently asked him to speak to their companies. His message is incredibly powerful, not just for your professional ambitions, but your personal ambitions as well.”
Chairperson, National Restaurant Association’s Marketing Executive Group/ Vice President of Operations Bread Winners Cafés, Henry’s Majestic, Harlowe MXM, The Quarter Bar
“One of the best speakers I have heard speak on the customer experience and the customer mindset. Entertaining, provocative, and educational…Arjun Sen brings the guest experience to life with stories that we can all relate to. One of the most relevant speakers I have listened to.”
CEO, Ruby Tuesday
Arjun Sen recently spoke on Customer Karma at our annual Burger 21 Franchise Meeting. We are an aggressively growing franchise company and we were seeking someone to really tie in the importance of the customer experience to our success as a business. Arjun’s message was exactly what our team needed to hear. It helped establish and reaffirm our culture of taking care of our people first so that they may take care of our guests. I am rarely moved emotionally by a keynote, but Arjun’s humorous and passionate message really struck a chord with me and our entire franchise family. Having him speak was one of the highlights of our meeting and we were able to walk away and begin to make positive changes immediately. It was absolutely game-changing.”
President, Burger 21
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