Troy Hazard, CSP
Franchise Expert | Business Leader
Author of Future-Proofing Your Business
Author of Future-Proofing Your Business
There are few situations in the business world Troy Hazard hasn’t experienced and survived. He has been a franchisee twice, a franchisor once, a consultant to 300+ franchise brands in 16 different countries, and a co-host of two National Network TV programs on franchising, ‘Inside Franchising’ and ‘Don’t Come Monday’. Add it all up and you’ve pretty much got a one-stop shop for franchise business experience, information and real-life examples.
Troy Hazard’s 2020 Showreel
Former Global President of Entrepreneurs’ Organization
There are theory specialists and then there are those who have been there. Drawing from a lifetime of innovative, real life experience, Hazard now shares with businesses his powerful Lessons from the Edge.
There are few situations in the business world that Troy Hazard has not experienced and survived – from massive financial loss to stunning success. The core business for the entrepreneurial genius, that has founded and nurtured thirteen businesses, has been as consultant to some of the worlds leading brands.
Through his business career he has owned a diverse range of businesses including a recording studio, an advertising agency, a pizza restaurant, real estate brokerage, property development company, leading franchise consulting business, and a technology business. More recently he became a shareholder and chairman of the board of the world’s fastest growing retail and service pool business with 140 retail stores and 600+ mobile service units working in 3 countries.
He has also hosted the hit Australian National Network TV programs ‘Inside Franchising’ and ‘Don’t Come Monday’, and his own business talk show ‘Gettin’ Down 2 Business’ on the BizTV Network in the USA broadcasting into 30 Million television homes. Troy is also a regular guest Co-Host on ‘The Big Biz Show’, on the BizTV Network, the CBS Talk Radio Network and the Business Talk Radio Network broadcasting to 1.5 million radio listeners each week, and simulcast on BizTV.
Hazard’s business talents earned him international respect, so much so that he was elected by the world’s foremost business leaders for the role of Global President of the Entrepreneurs’ Organization. Troy’s experiences in the business world have allowed him valuable insight into the workings of organizations and the minds of customers. Insight he shares as a speaker, best selling author and seasoned Television Host.
Partial Client List:
- 1-800-FLOWERS
- 7-Eleven
- Annex Brands
- ASP Franchising
- AXA
- Baskin Robbins
- Big O’ Tires
- Cartridge World
- Choice Hotels
- Coldwell Banker
- ComForcare
- Doctor’s Express
- Elements Therapeutic Massage
- FranNet
- Global Franchise Group
- Goddard Systems
- Gold’s Gym
- Goodyear
- Hertz Rent a Car
- Hungry Howie’s
- Jan Pro
- Liberty Tax Service
- Lowe’s ProServices
- Microsoft
- NAI Global
- Papa Murphy’s
- PoolWerx
- Prudential Real Estate
- Senior Helpers
- Smoothie King
- Soccer Shots
- Steamatic
- Subway
- Taco Johns
- Toyota
- Wingstop
- Wyndham Hotels
‘How to have your franchise of tomorrow, today’
Troy Hazard has been a franchisee twice, a franchisor once and a consultant to the industry for 25 years in 16 countries. And he has bought, grown and sold more companies before his 40th birthday than some business people would even consider in a lifetime. John O’Brien, Former Chairman of the World Franchise Council had this to say about Troy;
“Troy Hazard stands out as one of the few speakers in this world who truly understands franchising. His depth of experience in the category is without question. The real-life accounts he has gathered from the many brands for which he has worked, and his life as a franchisee and franchisor, make him an incredible asset in any conference situation”
It is this real world franchise experience has been the foundation of this presentation, and his Amazon bestselling business book. And it is what has kept franchise audiences engaged around the world.
Through his businesses and working as a consultant for some of the world’s biggest franchise brands such as Baskin Robbins, Goodyear, Subway, Choice Hotels, and Cartridge World, Troy has learned the lessons on how to predict issues in a franchise business before you need to experience them.
In this presentation, Troy will demonstrate his path to personal responsibility, his routine to create stronger vision and focus, and his simple P.L.A.N process to mentally prepare participants to drive their franchise into the future.
Troy’s presentation delivers answers to the following key business development questions:
- How to identify the opportunity by taking responsibility for your future
- How to review you to break down business barriers created by bad beliefs
- How to truly harness the power of peers in the franchise system
- How to create a culture of collaboration
- How rhythm = revenue
- How to develop your P.L.A.N to embrace evolution
‘Leading Your Business Through the Crisis – A Virtual Vision of the Future’
It’s no secret, businesses are getting hammered right across the country. So many business owners and leaders are scrambling to find a way to deal with the ever-changing landscape of how we can do business.
Like you, Troy Hazard is living it. He is the chairman of the board of a business with 410 franchise territories employing 1,100 people across three countries, that operate 160 retail stores, and over 600 mobile service units. Right now, he is working with the leadership team in the business making daily decisions to keep these families employed, and as safe as they can be.
In this program Troy will share some of the strategic plans he and the team are putting into place right now! How they are managing the daily update to the strategy, and how some of those disciplines, habits and behaviors can apply to your business.
Following his presentation, he will take questions from your leadership so he can drill into the specific needs of your business, in your industry, in your County. Things you can do right now to influence your outcome in your business and ride out the storm.
Then, we’ll open up the conversation to your participants’ questions. To talk about the things that are keeping them up at night, and the things that are close to their hearts and minds.
This is not a keynote, this is not a ‘program’, this is a highly customized interactive fireside chat with a serial entrepreneur that has owned 13 companies over 30 years and has taken the rollercoaster through 4 significant economic corrections in his businesses. So, expect to hear the up close and personal stories of the good, the bad, and the ugly as we all learn from the past, apply it to the present, to protect the future.
In this virtual experience your participants’ will learn the 6 key steps to lead their business through this crisis.
- The TREND is your friend – Right now, life in general is a moving target, but as business leaders it’s our job to pick the trend. Troy will teach you how to pick it quickly and efficiently.
- Create consumer and employee confidence NOW – Have consumers ready to buy even if the reopen date in your industry or County is delayed. You will learn how proactive actions instill a calmness in your consumer, and your team.
- Upskill your team for the upswing – There will be a resurgence in the economy and history will tell us it will happen quickly. Will your team be trained and ready for that? Troy will share how he is keeping his team sharp, for the economic shift.
- Have everything fight its way BACK into the strategy – No doubt in recent weeks you’ve been very closely monitoring your cash flow, and your budgets for the year – and for sure they have changed. Troy will share his process to create a rolling review of your strategy to adapt with the changing landscape.
- Countdown to a kickoff – He will share his unique discipline to manage all of the things you need to do to reopen, so you have focus, and don’t paralyze yourself in the process.
- Rhythm + Routine – Right now, your consistency as a leader is more important than ever. If your team sees fear and chaos in your actions, they too will panic. Learn how to set meaningful interactions with your team so they do not lose ‘mental momentum’ through this time.
‘Guiding your business with clarity and vision to a more profitable future!’
In recent years everyone has been looking for that ‘one thing’ that will show them to the path out of the gloom and into the boom! Serial Entrepreneur Troy Hazard believes the answer lays not in something you seek, more in something you already have, but may have forgotten.
Troy is an entrepreneurial veteran that has bought, sold and grown more companies before his 40th birthday than some business people would even consider in a lifetime. As a result he has seen his fair share of cycles in the economy. In the first recession he lived through in the late 80’s he lost $250,000, in the second one in the mid 90’s the number was closer to $1million. In the tech wreck and in the more recent correction of 2008, it was an entirely different outcome!
It’s was through these tough lessons early in his business career, that he developed a powerful personal strategy that not only helped him unlock greater purpose, it reignited his passion and in turn that of the people he led, so he could go on to grow and develop a series of successful profitable companies over the course of a decade.
In this keynote, Troy gives audience participants simple steps to the clarity of vision they need to give their business a more purposeful view of the future.
- How to unlock the true value of the clarity of vision
- How to find your personal purpose
- How passion drives power
- How to inspire the people you lead to have the same vision, purpose, and passion
- How to master his strategy of profits to the POWER of 3
‘How to flick the switch on a brighter future for your business’
Imagine you could grow revenue by 2 fold, 5 fold, or even 10 fold. How bright would your future be if you could improve your bottom line by 5, 10, or maybe 20%?
What if you had the POWER to make that number 2,000%?
Troy Hazard has owned 11 companies over 25 years, has consulted to hundreds of companies around the world, and is a past global president of the elite Entrepreneurs’ Organization. His specialty, turning good businesses into sensational businesses!
In this presentation, he will reveal the POWERFUL critical steps that turned just one of those small businesses into a significant business, along the way increasing revenue 12 fold, and profit by 2,025% over 3 years (not to mention the creation of almost 100 jobs!)
Core the success of any of his companies or those he has been a consultant to was the commitment to execute and the values that drove the vision –Clarity, Unity, Delivery, Consistency.
Troy’s presentation gives clarity to the POWER of the following key philosophies:
- How solid vision and values underpin any victory
- Why good strategy trumps good intentions
- Why anticipating expectations is the POWER behind your value proposition
- Why emotive, distinctive and collaborative are the POWERFUL keys to success
- How the POWER TO PROFIT only comes from your commitment to execute
‘Unlocking the power of unity in your franchise system’
Doing more with less, pushing harder for the same results, and asking your franchise community to conquer an increasingly competitive market requires a cohesive system, working in a collaborative, constructive, and unified culture. Sounds easy…right?
The key to achieving unity in a franchise system is to match personal and business Visions, Values and Victories.
In this presentation Troy will reveal the 5 steps to creating a true culture of unity in your business. Having been both a franchisee and a franchisor, he will draw from 30 years as a business leader in the 13 companies he has owned, and offer real world examples of how to develop a Stronger Together mentality and strategy in your business.
He will also step you through the Stronger Together strategies he has developed for some of the world’s greatest brands; how they worked, why they worked and for whom they worked. Troy’s presentation gives clarity to why UNITY starts with “U” and the power for how to:
- Align personal Vision with business vision to deliver clarity of purpose
- Develop a strategy for sharing Values to create ‘culture consensus’
- Leverage a mindset of shared responsibility to share Victory
- Implement Stronger Together as a sustainable strategy in your business
‘The 4 key character traits to become a better leader, faster!’
Leading people is tough, particularly in changing times, and everyone has an opinion on how to lead, and what makes a good leader. So, what is the best way to become a better leader, faster? Ask a leader of leaders. Troy Hazard is a business veteran with eleven companies he has founded, built and sold over 20 years.
His entrepreneurial and leadership excellence was recognized when he was elected Global President of the Entrepreneurs’ Organization. This group is made up of some of the world’s greatest business leaders, employing 1.7 million people around the world with combined revenue of $160 Billion. In short, Troy has proven himself in one of the toughest leadership roles on the planet.
In this session, he will explain why the speed of your personal evolution as a leader has a direct impact on the evolution of your business and those you lead. And he will uncover the 4 key character traits that make up a good leader. Armed with this information you will quickly become more focused, balanced, aware and effective. Troy’s presentation delivers real-life leadership lessons to improve your skills and to maximize your impact as a leader, faster:
- Learn how to be aware of your own leadership evolution
- Learn how to lead in truth, not fear
- Learn the 4 key character traits of a true leader, from a true leader
- Learn how to hire and inspire staff in good, and in tough times
- Learn how share, and create a culture of conscious collaboration
- Learn how to manage personal growth with business growth
- Learn how to lead, at speed
The 6 degrees of customer connection
In a world of connectivity, why is it that we sometimes fail to really ‘connect’ as humans. In our personal lives, we all enjoy the relationship that revolves around authenticity, honesty, openness, vulnerability, and respect. Yet in business, we often treat the development of key relationships as a mechanical event, as opposed to an emotional bond with another person. Why is that so?
In a world of faster, better, yesterday, Troy will uncover the real reasons why we need to embrace the true emotion of a relationship in business and harness that to the true value of the technology with which we have come to rely on so heavily.
He will demonstrate what defines best practice when you are building a relationship marketing program for your business and show you how you can get an effective programme started easily.
Troy will also offer examples of how to develop a sense of unity in the relationships you develop with yourself, your greatest supporters, your peers, business influencers, your community, and of course ultimately your clients. Troy’s presentation delivers answers to the following key questions:
- How to identify the 5 key reasons why people do business with you
- How to develop the 6 relationships that drive revenue in your business
- How to use the new voice of word of mouth
- How to talk TO your customers not AT them
- How to make your relationships emotive, distinctive, and collaborative
- How to make actions speak as loud as words
‘The street fighters survival guide to the global economy’
It’s a question that is on everyone’s mind. How am I going to compete in a global economy? Should I be focusing on defending my ground against global predators, or attacking them on their turf?
For many, the thought of competing in a global economy is nothing more than a nervous distraction. Do you simply circle the wagons, or face the challenge of time zones, long flights, and language misinterpretations. Or should you be doing both?
Troy Hazard has lived some of those frustrations. And from that has developed some simple street fighting steps to take your business to the suburbs and cities of another country, all the while keeping a watchful eye on your backyard. Through his 20 years as a business consultant and business owner of eleven companies Troy has worked and consulted in 16 countries, and spoken on international business in 23 countries around the world. Add to that he is a past global president for the Entrepreneurs’ Organization and you have a wealth of knowledge that will cut days and months off your strategic development on how to compete in a global economy.
In this presentation, Troy will offer up answers to some of the questions that are on your mind and give you a roadmap on how you can approach a strategy to go global.
Troy’s presentation delivers street fighting solutions to:
- How to identify the 5 key reasons why people do business with you
- How to develop the 6 relationships that drive revenue in your business
- How to use the new voice of word of mouth
- How to talk TO your customers not AT them
- How to make your relationships emotive, distinctive, and collaborative
- How to make actions speak as loud as words
‘Be first to change or first to die!’
It’s a fact: change is constant, change is inevitable, change, is good…Unless of course, it’s forced.
As business leaders, we’d all love to come out and tell our team to Change or DIE! And in fact, for many years this was the catch cry in Troy Hazard’s businesses. Until he learned that the more effective way to facilitate change was to ‘embrace evolution’.
Through his 20 years as a business consultant and business owner of eleven companies, Troy has turned around countless businesses. He has done this through his philosophy to make change a consciousness in the business, not just an action. And to do that, you need to embrace evolution.
In this presentation, he will walk participants down the path to conscious change. Troy will identify the killers of change and how to avoid them, the drivers of change and how to harness them, the facilitators of change and how to inspire them, and how to put this all into your master P.L.A.N.
Troy’s presentation delivers real-life lessons:
- How to avoid the 4 key things that cripple a culture of conscious change
- How to develop evolutionary awareness in your business
- How to develop a culture in your business that drives change
- How to hire and inspire team members to be evolutionary
- How to develop your P.L.A.N. to embrace evolution